ZAPI is committed to protecting your privacy. Please read the ZAPI Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular ZAPI sites and services that you may use.
This ZAPI Online Privacy Statement applies to data collected by ZAPI through the majority of its Web sites and services, as well as its offline product support services. It does not apply to those ZAPI sites, services and products that do not display or link to this statement or that have their own privacy statements. Some products and services mentioned in this statement may not be available in all markets at this time.
Collection of Your Personal Information
At some ZAPI sites, we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, which is used to create a ZAPI billing account.
In order to access some ZAPI services, you will be asked to sign in with an e-mail address and password. Many different ZAPI sites and services use the same credentials which we refer to as your Windows Live ID or ZAPI Passport Network credentials.In order to access some ZAPI services, you will be asked to sign in with an e-mail address and password, which we refer to as your Windows Live ID or ZAPI Passport Network credentials. You can use the same credentials to sign in to many different ZAPI sites and services, as well as those of select ZAPI partners. By signing in on one ZAPI site or service, you may be automatically signed into other ZAPI sites and services. If you access our services via a mobile phone, you may also use your telephone number and a PIN as an alternative credential to your username and password. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.
We may collect information about your interaction with ZAPI sites and services. For example, we may use webWeb site analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also deliver advertisements (see the Display of Advertising section below) and provide Web site analytics tools on non-ZAPI sites and services, and we may collect information about page views on these third party sites as well.
When you receive newsletters or promotional e-mail from ZAPI, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with ZAPI, information collected through one ZAPI service may be combined with information obtained through other ZAPI services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
ZAPI collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences. For more information about the use of information for advertising, see the Display of Advertising section below.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some ZAPI services, such as Windows Live Hotmail, may send periodic member letters that are considered part of the service. Additionally, with your permission, we may send you information about other ZAPI products and services, and/or share your personal information with ZAPI partners so they may send you information about their products and services.
Personal information collected on ZAPI sites and services may be stored and processed in the United States or any other country in which ZAPI or its affiliates, subsidiaries or service providers maintain facilities.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of ZAPI and its controlled subsidiaries and affiliates without your consent. Some ZAPI sites allow you to choose to share your personal information with select ZAPI partners so that they can contact you about their products, services or offers. Other sites, such as MSN, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from ZAPI on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). See the Communication Preferences section below for more information.
Some ZAPI services may be co-branded and offered in conjunction with another company. If you register for or use such services, both ZAPI and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of ZAPI or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of ZAPI employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.
You can stop the delivery of future promotional e-mail from ZAPI sites and services by following the specific instructions in the e-mail you receive.
Security of Your Personal Information
ZAPI is committed to protecting the security of your personal information and information collected for advertising purposes. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Controlling Unsolicited E-mail ("Spam")
ZAPI is concerned about controlling unsolicited commercial e-mail, or "spam." ZAPI has a strict Anti-Spam Policy prohibiting the use of a ZAPI-provided e-mail account to send spam. ZAPI will not sell, lease or rent its e-mail subscriber lists to third parties. While ZAPI continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should contact us by using our Web form.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how ZAPI will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how ZAPI is protecting your information.