Electrical systems on vehicles are becoming increasingly complex and the need for knowledgeable and efficient technical support is heightened. ZAPI Inc is capable of strong technical support to our OEM customers, because our dedicated engineers participate in every phase of a project. From the decision of which components to propose, thru vehicle design, testing and validation, then post-production field support, the same engineers will be available and ready to support you. As we all know, familiarity with a system improves the quality of the support rendered. At ZAPI Inc, we are ready to give great support.
We constantly receive requests for support from dealers and their customers. Unfortunately, many of these questions can't be answered as the OEM of the machine wishes to control the support information related to their machines. So, we apologize that we are not allowed to answer everyone's question. However, in an effort to provide support to all of you, we have created a "Diagnosis Library" section on the website. In this area of the site, we provide an explanation of each of the standard alarms that may be reported by our products. Please navigate to the support area and search for answers to some of your questions.
We welcome your feedback on our support and the tools on our website. Please let us know if there is a way we can better serve you.